Dual Track agile is a way to incorporate user experience designers into agile delivery teams to support cross team collaboration, align design and development kanbans and optimise the efficiency of both teams. Lynn Miller wrote about the approach in a 2006 paper titled "Case Study of Customer Input For a Successful Product". It was later popularised by Jeff Patton, and Marty Cagan.
Dual Track Agile helps organisations address common challenges product delivery teams experience when scaling, particularly in environments where UX and development teams have been working in silos and are required to adapt to cross functional ways of working.
In the absence of dual track practices, teams may experience the following challenges:
The key benefits include:
Check out these great links which can help you dive a little deeper into running the Dual Track Delivery practice with your team, customers or stakeholders.