Stakeholder RACI Map

Clearly define the roles and responsibilities of stakeholders in a project or initiative, ensuring alignment, transparency, and efficiency in decision-making.
A practice ofDISCOVERY
Contributed by

Débora Lacerda Moura

Published March 24, 2025
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What Is Stakeholder RACI Map?

A Stakeholder RACI Map is a diagram that helps to show the roles and responsibilities of the people involved with a project or initiative. The word "RACI" is an acronym for four types of stakeholder involvement:

  • R (Responsible) – Responsible for performing the activity for their execution. (Core Team)
  • A (Accountable) – The person with the final say and the decision maker. 
  • C (Consulted) – A stakeholder who needs to be consulted prior to decisions or actions. (Support Team)
  • I (Informed) – People who need to be informed of progress and results.

This mapping also makes it obvious who is doing what. It prevents confusion and enhances collaboration in the project.

Why Do Stakeholder RACI Map?

Making a Stakeholder RACI Map is important to keep the project on track and running smoothly. Its main advantages are:

  • Removing ambiguity – It clearly shows who is accountable for doing what.
  • Better communication – Enables people to communicate, so everyone knows how involved they are.
  • Enhancing efficiency – Minimizes conflicts and redundancies by establishing well-defined roles.
  • Enabling governance – Facilitates decision-making through effective dispensation of authority.
  • Facilitating involvement – Involves people in a clear plan, making them take part effectively.

How to do Stakeholder RACI Map?

To create a Stakeholder RACI Map, follow these steps:

Facilitation Materials Needed

Before starting, gather facilitation material as needed:

  • Templates can be paper-based, whiteboard, or computer-based software like Miro, MURAL, Trello, and Excel.
  • Stakeholders and project activities list.
  • Markers or sticky notes to mark RACI categories.
  • Video conferencing software, if working remotely (Zoom, MS Teams, Google Meet, etc.).

Preparation

  • Identify key people – List all the groups connected with the project.
  • Define key activities – Describe the most important tasks and decisions that must be defined.
  • Choose a documentation tool – It may be a spreadsheet, an online board, or even hard copy.
  • Invite stakeholders – Ensure all interested individuals are aware of the process and its importance.

Execution

  • Construct the Matrix – Create a table with stakeholders as the title and activities as column one.
  • Assign roles – For each activity, identify who will be Responsible, Accountable, Consulted, and Informed.
  • Review with the team – Review the map with key individuals to make sure duties are understood.
  • Adjust and refine – As required, amend overlaps or gaps.

Tips for Remote Working

If the facilitation is done online, keep the following in mind:

  • Use collaborative tools – Tools like Miro and MURAL allow for concurrent visualization and editing.
  • Break facilitation into steps – Split the workshop into smaller sections to keep everybody engaged.
  • Establish interaction rules – Teach the participants how to communicate and give feedback in the session.

Document decisions or record the meeting – Helps in having a clear record of tasks and justifications. The Stakeholder RACI Map assists in making us better at managing people on a project. It ensures everyone is aware of what they need to do on the project. Utilizing this structured approach, implementing this map can significantly increase team efficiency and success!

Look at Stakeholder RACI Map

Links we love

Check out these great links which can help you dive a little deeper into running the Stakeholder RACI Map practice with your team, customers or stakeholders.


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