Stop the World Event

Empower team members to stop everything when they feel engagement is off course
Contributed by

Matt Takane

Published October 26, 2017
Collection
2

What Is Stop the World Event?

A "Stop the World" event is when somebody on the Team identifies that the engagement is off-course for one reason or another. The FULL Team then works together to find a compromise that is acceptable to all and continues progress towards customer success. By the end of the "Stop the World" event, the team should:

  • All be in agreement with the proposed compromise

  • Identify actions or changes and owners

  • Maintain good Psychological Safety among the Team

Why Do Stop the World Event?

  • There is an aspect of the engagement that is found to be missing. A key output or outcome that supports customer success.

  • A practice or an outcome needs to change based on new customer information. This change is one that would fundamentally change an output or outcome previously agreed to.

  • The delivery team skillset changes for any reason that would affect customer success.

  • Priority with the customer fundamentally changes the previously agreed direction of the delivery team.

  • An previously agreed to input to a practice is not met or will not be met.

How to do Stop the World Event?

Who do you need?

  • Facilitator
  • Entire Team Involved

Suggested Time

  • Until Consensus is reached

Difficulty

  • Facilitator: Difficult
  • Participants: Moderate

Facilitation Materials Needed

  • Comfortable setting to hold a conversation among just team members
  • Additional needs determined by the team to hold the conversation

How does it fit?

  • Typically done in the Culture and Collaboration area of the Foundation of the Open Practice Library

Look at Stop the World Event

Links we love

Check out these great links which can help you dive a little deeper into running the Stop the World Event practice with your team, customers or stakeholders.

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