Shabnoor Shah
Empowerment Agreements are co-created understandings between managers/leaders and their teams that clarify decision-making boundaries, check-in points, and definitions of success. These agreements foster autonomy, mutual trust, and aligned accountability, enabling faster, more confident decision-making and reducing dependency bottlenecks.
When to use it?
Explain the intent: to enable clear, shared understanding of empowerment — not restrict or control. This is about making collaboration smoother and freeing up energy for outcomes, not politics.
Example introduction:
"Today we're going to define how we work together regarding decisions. Our goal is to ensure you have the clarity and freedom to act without hesitation while maintaining trust and alignment."
Facilitate a structured conversation with the team. Use three simple prompts:
1. Decide Independently
Guiding Question : What decisions can you make without needing approval?
Example Outputs : Prioritising daily work, Choosing Technical Tools (within securoty guidelines), Adjusting sprint commitments etc
2. Check-in Points
Guiding Question : What decisions should we discuss or confirm together?
Example Outputs: Major resource allocation, Customer-facing policy changes, Exceeding budget limits etc
3. Success Measures
"How will we know our empowerment is working?
Example Outputs: Increased speed of delivery - Higher team Morale, Achievement of key OKRs etc.
Capture the collective agreements into a simple, clear document or visual format that everyone can access.
Keep it lightweight (1–2 pages maximum). Optionally, format it like a table for easy reference.
Schedule regular touch-points (e.g., quarterly) to review the Empowerment Agreement:
Adjust as trust deepens and the team matures.