Facilitation Materials Needed
The practice is often performed on whiteboards, paper and sticky notes or a digital canvas.
If performing the practice in person:
If performing the practice remotely:
Metrics-Based Process Mapping should be used to map out specific process steps for an agreed upon process. Through facilitation, work together to define each process step, aligned to responsible actors. For each step, estimate any or all of the following metrics as appropriate:
Mapping the process together builds shared understanding around the process and adds visibility into the pain points and bottlenecks. These observations can help the team identify potential improvements.
How does it fit?
MBPM documents a current state map, and then designs a future state map for subsequent implementation(s).
MBPM can be paired with Value Stream Mapping. Used together, a MBPM visually details an implementation-level segment of the strategy-level value stream map. One or more Metrics-Based Process Maps may align to segments within the higher-level map.
Check out these great links which can help you dive a little deeper into running the Metrics Based Process Mapping (MBPM) practice with your team, customers or stakeholders.